Office Administrator

About Castle

Castle manages rental properties for landlords using automation and on-demand labor. We’re taking a near-universal experience—renting—and redesigning it from the ground up to be simpler, smoother, and more transparent.

We’re lucky to be backed by some fantastic investors, including Khosla Ventures, SV Angel, and Y Combinator. For more on what might make us the right—or wrong!—fit for you, check out our culture and onboarding deck.

Castle has two offices. Our growth and operations teams are headquartered in Detroit, MI, while our engineering team is based in Oakland, CA.

About the Role

Castle is looking for a friendly and organized individual to join our team as our Detroit Office Administrator. Your mission will be to deliver an excellent customer experience to all office visitors and to complete regular office tasks promptly.

Our team at Castle is focused on handling our remote clients, but occasionally we’ll have visitors to our Detroit office who want to speak in person or learn more about our company. That’s where the Office Administrator steps in! You’ll be responsible for handling in-office guests, like tenants, property applicants, and contractors, and communicating any next steps to the rest of the team. Guests sometimes come in with frustrations, so you’ll also be responsible for diffusing any tense situations.

When you’re not helping guests, you’ll also be responsible for important office tasks like scanning and sorting office mail, logging rent payments, keeping our property keys organized, and ordering office supplies. Over time, you’ll also have the opportunity to take on more responsibilities such as reaching out to welcome new Castle tenants and onboarding them to our system.